What kind of travel management solutions does 4D offer?
4D offers specialised travel management services for a range of industries that are typically looking to evolve. Our team works collaboratively with businesses to develop tailored strategies for their business travel activities to ensure the best return on investment possible. We offer a range of services from providing detailed reports on travel expenditure, aligning contracts with current market rates, negotiating with preferred suppliers, and sourcing technology solutions.
What type of clients does 4D work with?
We take a strategic approach to developing customised solutions, and have worked with a wide range of industry groups from the SME market through to large, global organisations. Typical clients include companies in the banking and pharmaceuticals sector that may be going through a massive transformation and need assistance with the corporate travel side of their business. Academia is another industry that often needs assistance. You’ve got students who work at the university, who are quite advanced with the technology side of things, but then you have a legacy structure of Deans who are challenged by some of the requirements of the modern day traveller.
A 4D business consultant would typically work as a contractor in the corporate side of the business, assisting with travel procurement or working on specific projects like on online adoption or hotel programming.
So it’s really just about assuming the role of an employee at that organisation and working with key stakeholders across all aspects of the business to ensure their travel programs are well and truly enhanced.
What is one of the key trends in this sector?
Globally, in the past 20 years the business travel request process has slowly evolved as technology has improved and the connectedness of the traveller-to-travel-agent has become more direct. We've seen the removal of faxed paper travel request forms and signature approvals. These have been replaced with online and email forms, and now end-to-end online booking platforms.
The automation and ease of booking for travellers has seen the traditional role of secretaries and travel bookers disappear in the majority of global markets.